FAQ

Q: I have two dogs, and they don’t get along very well. Are you able to help?

Answer: Absolutely. Our recommendations depend on the severity of the situation. We typically recommend either our Board and Train Program or a Private Lesson package. With Board and Train you would pay per dog but with private lessons you pay per hour. Private Lessons can be a cost effective way to modify the behavior. In more serious, cases Board and Train may be a better option.

Q: Do I have to participate in the training process or can I drop my dog off and you guys do all the training for me?

Answer: Yes, we do require that you participate in your dog’s training. Our training philosophies are based in improving communication and leadership between dog and owner. Almost all of behavioral issues in dogs are related to the nature and quality of this relationship. This is especially important for Board and Trains where we require that the owner(s) be present during weekly “go-home” training sessions and do the homework assigned in order to achieve the best results.

Q: I’ve been told by other trainers that my dog’s violent behavior can’t be fixed, and I should consider having him euthanized. Is this really the only option?

Answer: We’ve dealt with several clients who have heard this from other dog trainers. If this is the case, please call us for a Consultation with a Trainer. Chances are good that we can fix the problem behavior that other trainers can’t. We firmly believe that 99% of dogs can become balanced with the right leadership and guidance through dog training.

Our training focuses on creating well-behaved dog through the development of respect and trust. Your relationship with your dog is the most important factor.

Q: Are there any types of dogs that you do not train?

Answer: We train all breeds and sizes from Chihuahuas to Great Danes. We also have programs for all ages, including puppies. All dogs deserve a chance to have a better, more harmonious life with there owners.

Q: Do you offer boarding only, without training included?

Answer: Due to limited kennel capacity, we currently offer boarding, Mon-Fri only, to established clients who have already completed a training program, or are members of our Daycare Enrichment program.

Q: Can you potty/house train my dog?

Answer: We do not do potty/house training and ask that any dogs participating in our training programs, have this basic level of training before starting.

Q: My dog can be a little aggressive toward other dogs, I hear you guys work with aggression. Does that mean my dog can come to your Enrichment Daycare?

Answer: No. We do not accept any aggressive or reactive dogs into our Enrichment Daycare program. Because of our extensive experience with aggression cases, we are stricter about this policy than the average dog daycare. K9 Connection Enrichment Daycare strives to be the safest and most stress free daycare in the Buffalo, NY area.

With that said, we would welcome your dog into one of our training programs. We have internationally renowned success dealing with dog aggression. Please review our training programs and contact us a call to get started.

Q: Can I do my training program at my home?


Answer: No (and yes), at least at first. For the safety of our Trainers we require your program to start at our facility. This creates a neutral environment for dog and trainer to get acquainted and for the Trainer to assess your dog without the distractions of their “home-turf”. If the situation warrants addressing specific home-related behaviors, you can discuss moving the location of your lesson with your Trainer. There is a travel fee associated with off-site sessions that depends on the distance between our facility and where you live. We typically do not do off-site lessons at locations that are more than 20 minutes drive-time from Downtown Buffalo.

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